Why are the meals priced as they are?

Fresh fruit and veggies and organic meats aren't cheap. Plus, real live humans to prepare, transport, set up, serve and disassemble a pop-up catering operation every day is not comparable to a fixed restaurant buffet at Whole Foods or anywhere, but even there it would be surprising to find this quality for this price.

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What if my child doesn't like what's offered?

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We suggest you use the program to gently nudge your child to eat a wider range of foods!  There might be a few complaints at first, but probably less than at the dinner table! We have adults on hand to encourage experimentation, but we're social animals, and seeing their friends and teachers taking what's offered makes a difference. That said, there are lots of options, and no child will go hungry!  

What about the leftovers?

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They are donated daily to Harrison House Emergency Shelter or Meals on Wheels as part of our ongoing support of their programs.

My child has food sensitivities. Can she still participate in the lunch program?

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We make sure your child has good options EVERY day. Reach out directly to us about your child's food allergies, sensitivities or special needs, and we'll take it from there. 

What if my child misses days due to illness, doctor's appointments, or travel?

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We have bought ingredients and cooked those meals for your child. Sorry! 

That said, with a week's notice, we can adjust our purchasing quantities and give you a credit for those meals or direct your child to join the line on a day outside your plan. 

Does "vegetarian option" mean 
sad-looking tofu dogs?

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No way!  The menu features a wide range of lean protein, including tofu, nuts, lentils, kidney, aduki and black beans, plus high-protein grains like quinoa and kamut. So even if the menu says "chicken this" or "pork that", there's a real veggie option. We also make an effort to provide good lactose-free and gluten-free options if there is demand.

Gosh!  This sounds awesome!  Can I help in any way?

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Wow, hey, great, sure. Drop in (one lunch on the house!) and experience first hand what your kids are eating!  The younger kids can always use some help, as they get wide-eyed at the salad bar and can use some encouragement to try cauliflower or jicama.

What about meals my child misses for field trips?

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EBSB: Your school is avoiding scheduling field trips on hot lunch days/times. 

BPC or TBS: Your plan already has credits built into the subscriptions to account for field trips, including the multi-day trips. 
General Questions? Ordering late?
​Need technical support?
email Evan.  Please mention your child's name and school in your message!

​Questions about your order, specifically?
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email Aiai Winoto. Please mention your child's name and school in your message!

Connect with Chef Joan
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email Joan Gallagher.